An emergency service situation is defined by an occurrence of one or more of the following conditions:
If you are experiencing one of these conditions, please refer to Step 2. Troubleshoot.
If you are experiencing a situation other than those identified above, during business hours, please call Tradition at 703 987-3444 ext 3 to report the issue and request service.
After hours, or on weekends or holidays, call the appropriate trade contractor or utility company directly to resolve the emergency. After the immediate emergency is resolved please contact Tradition during normal business hours to determine next steps in the case of further action to remedy the problem and also determine reimbursement for any expenses incurred in remediating the issue.
Business Hours: M-F, 9am-5pm